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HealthNet Assurances (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://healthnetassurances.com/, and our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information:
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide.

Health Information:
As a health insurance provider, we may collect health-related information necessary for providing you with insurance plans and benefits.

Usage Data:
We may collect information about your interaction with our website and services, including IP addresses, browser types, pages visited, and other usage information.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

To Provide and Manage Our Services:
We use your personal and health information to offer, administer, and manage your health insurance plans, benefits, and related services.

To Communicate with You:
We may use your contact information to send you important updates, newsletters, and promotional materials related to our services.

To Improve Our Services:
We use usage data to analyze trends, manage the website, track user movements, and gather broad demographic information for aggregate use to improve our website and services.

For Legal and Regulatory Compliance:
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Your Information

With Insurance Carriers:
We may share your information with our partnered insurance carriers (e.g., Ambetter, UnitedHealthcare, Aetna, Cigna, Oscar, Simply Healthcare Plans, Humana, and Blue Cross Blue Shield) for the purpose of processing your insurance applications and managing your benefits.

For Legal Reasons:
We may disclose your information if required by law, in response to a subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

Business Transfers:
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Access and Update:
You have the right to access and update your personal information at any time. If you wish to review or modify the information we have on file for you, please contact us.

No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out:
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HealthNet Assurances

[email protected]

337-279-5611

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.